MAZDA MUSEUM

BOOKINGS


MAZDA MUSEUM

BOOKINGS

 

MAKING A BOOKING

 

All visits to the Mazda Museum MUST be booked in advance.
We look forward to receiving your booking.

FOR VISITORS USING WHEELCHAIRS

If you have wheelchair users in your group, we would like to confirm certain details beforehand for their safety.(The museum is not entirely barrier-free.)
Before making a tour booking, please contact us at the following website:
Inquiries: https://www2.mazda.co.jp/inquiry/
(This site is available only in Japanese.)

TOUR OF UP TO 10 VISITORS

Your tour will be a joint tour with other visitors to the museum.
Your guide will meet you in the lobby of Mazda Head Office and escort you by shuttle bus to the Mazda Museum.

*There is no parking space available for a chartered bus.
*Please do not book more than 10 people for “TOUR OF UP TO 10 VISITORS” by dividing them into multiple groups.

Capacity Maximum of 45 visitors
Tour Schedule

Japanese
09:15 Depart from Head Office lobby ⇒ 09:30 AM~11:00 AM: Museum Tour ⇒ 11:15 Tour ends at Head Office lobby   

English
14:15 Depart from Head Office lobby ⇒ 14:30~16:00 Museum Tour ⇒ 16:15 Tour ends at Head Office lobby

*Please arrive at the Mazda Head Office lobby 15 minutes before the above departure time.

Guided tour language Japanese (09:15~11:15) / English (14:15~16:15)
Bookings are accepted up to 3 months in advance
Before making a booking, please note important information about our tours here.

  

TOUR OF 11 VISITORS OR MORE

For bookings made for a group of 11 visitors or more, a guided tour will be organized only for your group, not a joint tour with other group or other visitors.
*Please check access for the place of entry

ARRIVING BY CHARTERED BUS

Capacity Up to 150 people (up to 3 buses)
Tour Schedule

10:00 Meet at the museum ⇒ 10:00~11:30 Museum Tour ⇒ 11:30 Tour ends Capacity: Up to 150 people
13:15 Meet at the museum ⇒ 13:15~14:45 Museum Tour ⇒ 14:45 Tour ends Capacity: Up to 150 people

Tours are conducted in Japanese
Bookings are accepted up to 3 months in advance
Before making a booking, please note important information about our tours here.

  

SCHOOL GROUP TOUR VISITORS
(ELEMENTARY, JUNIOR HIGH/HIGH SCHOOL)

For bookings made for a group of 11 visitors or more, a guided tour will be organized only for your group, not a joint tour with other group or other visitors.
*Please check access at the place of entry

ARRIVING BY CHARTERED BUS

Capacity Up to 150 people (up to 3 buses)
Tour schedule

10:00 Meet at the museum ⇒ 10:00~11:30 Museum Tour ⇒ 11:30 Tour ends Capacity: Up to 150 people    
13:15 Meet at the museum ⇒ 13:15~14:45 Museum Tour ⇒ 14:45 Tour ends Capacity: Up to 150 people  

Tours are conducted in Japanese
Bookings are accepted up to 3 months in advance
Before making a booking, please note important information about our tours here.

  

Persons who wish to visit on Saturday Open Day
(*The museum is open on the first Saturday of every month.)

Visitors are free to enter and leave the museum during visiting hours.
A shuttle bus runs between the head office lobby and the Mazda Museum at 15-minute intervals.

Capacity

Maximum of 350 visitors for each session in the morning and afternoon

Hours

Morning: 9:00~12:00 / Afternoon: 12:00~16:00 (*Last entry at 15:00)

*You are welcome to visit the museum at your convenience during the above opening hours.
Information

There are two ways to tour the museum.

Self-guided tour:
You can tour the museum on your own without a guide.

Guided tour:
You will be accompanied by a museum staff member who will guide you through the museum exhibits(twice in the morning/twice in the afternoon)
Please gather in front of the reception desk on the first floor of the museum at the appointed time of the tour.
You can check the time of the guided tours on the booking page.

Booking start date

You can make a booking from the 1st day of the month prior to the month of your Saturday Open Day visit until 2 days prior to your visit. 

Before making a booking, please note important information about our tours here.
Schedule of Saturday Events

Saturday Open Day April 6, 2024 
~Special Event of "MAZDA MX-5 (ND) Product Upgrades in 2023"~


Saturday Open Day May 2024 will be canceled due to our circumstances.
We sincerely apologize for the inconvenience with this matter.

VISITOR GUIDE

Free of charge
Open Monday through Friday, the 1st Saturday of every month from July 2022
End-of-year and New Year’s holidays, and Mazda company holidays
Acceptance of tours ――― All tours must be booked in advance Book a tour
For inquiries ―――

https://www.mazda.co.jp/inquiry/
(This site is available only in Japanese.)

  • Please note that the museum is unable to accept inquiries concerning products, repairs or services.
    For such inquiries, please contact a customer service consultant at the following web address or your nearest dealer.
    https://www.mazda.co.jp/inquiry/

OTHER INFORMATION

About the museum

  • During your visit, the plant may not be in operation due to an interval in production or other reason.
  • Museum staff will serve as your guides during the tour.
  • Please note that any visitor under the influence of alcohol will not be allowed to take part in a tour.
  • Smoking is prohibited in all areas of the museum. No smoking areas are provided inside or outside the museum.

Please note the following

  • The museum is open to the public free of charge.
    We do not accept bookings for commercial tours including the soliciting of tours of this facility for a fee.
  • The Mazda Museum may be forced to temporarily close due to natural disasters or other company reasons.
    In cases of closures, we will notify you via your registered e-mail address. Also please check the official website for the latest information, including important notices such as temporary closures.
  • If you plan to use a wheelchair during your visit, please contact us in advance.
  • We do not accept bookings by email or telephone.
  • If you intend to change or cancel your booking, please do so at least 2 days before the tour.
  • If you need to cancel your visit on the day of the tour for some unavoidable reason, please be sure to contact us.

Handling of Personal Information

  • Your personal information is protected by SSL (Secure Sockets Layer).
  • When visitors make bookings for tours, the information they provide via this website or by telephone will be used for the following purposes only
  1. To confirm bookings for the Mazda Museum via postal mail, telephone, fax or email
  2. To conduct surveys as necessary for the purpose of preparing pamphlets or commemorative items for the Mazda Museum or to plan events

For details of Mazda's policy on the handling of personal information, please see the Handling of Personal Information webpage below.
Handling of Personal Information